Quality Management Unit Our Quality Policy Our analysis of tea samples delivered by our laboratories in our laboratory is carried out by our personnel who have experience and information developed by continuous training using instruments with national and international validity in the shortest time and accurately and with traceability and standard test materials, compliance with the principles of impartiality, independence, equality, honesty and confidentiality of our services, minimizing the complaints by receiving feedback from customers and ensuring customer satisfaction, developing the system by closely following the scientific and latest technological developments started its activities in 2010.
Our Quality Management Unit is established to work independently in ensuring the sustainability of the quality management system and has the authority to directly reach the management board when necessary. It also has the necessary authority to make a request to the Chairman of the Board for the implementation of the Quality Management System, to identify and correct problems, and to make observations and verify the correction process.
Quality Management Unit In accordance with the TS EN ISO / IEC 17025 standard, the preparation and approval of the documents, the updating, the updating and reauthorization if necessary, the distribution and use of the documents, the updating and updating of the documents, the checking and updating of the outsourced documents, in the determination of the methods and responsibilities to be applied for the hiding / destruction of lost documents.
Our laboratory has been accredited by Turkish Accreditation Authority (TURKAK) on 9 parameters in tea analysis and accreditation on November 29, 2010 in order to ensure compliance with "TS EN ISO / IEC 17025" General Requirements for the Qualification of Testing and Calibration Laboratories "standard.